As of: 9 april 2018

The security and confidentiality of your data is our top priority. To make the accurate collection and use of personal information as transparent as possible, we outline the nature, scope and purpose of the collection and use of personal information when using our website and apps below.

If you have any questions or comments about privacy, you can feel free to contact us here.

AFFECTED PRODUCTS AND SERVICES

We collect pseudoonymized information in the following products:

  • Website chaosspace.de
  • iOS App Hyperion Remote

COLLECTION OF DATA

We use the tracking software Matomo in our products. This service provides us with information about the use of our app, whereby the collected data contains the following information:

  • IP address (anonymized)
  • Generated, random pseudonym for the user
  • Timeframe of use
  • Device type and operating system version
  • Unique identifier of the requested content

In addition, we collect product-specific data in our following apps:

Hyperion Remote:

  • Navigation within the app
  • Number of used servers
  • Color and effects settings
  • Purchase process (product, price and source of the purchase)
  • Used Hyperion version on the server
  • Whether the user made a purchase in the past
  • Version of the app

Usage of data

The data is aggregated and stored in a pseudonymized form on our own servers, where only we (and no third party) have access to. The data is transmitted exclusively encrypted and is only visible to us.

All directly identifying information (IP address) will be anonymised, which makes it impossible for us to identify real people. The randomly generated pseudonym only helps us to recognize individual users in order to understand their product usage over several sessions.

From the collected, pseudonymized data, it is not possible to identify a real person. Nevertheless, we are able to view anonymous statistics on the usage behavior of our products to improve our products.

When using our website, the IP address is unanonymously stored in log files for technical reasons to ward off attacks and misuse.

Cookies

chaospace.de uses cookies to identify visitors and to analyze their use of the chaosspace.de website and their access to the website. A cookie is a set of information that a website stores on a visitor’s computer and that is made available to the visitor’s browser by the visitor every time the visitor returns. Visitors to chaosspace.de who do not want to place cookies on their computers should set their browser to refuse cookies before using this website (DoNotTrack preference).

Opting-out OF DATA COLLECTION

The collection of data in our iOS apps can be deactivated by the user at any time in the settings of the respective app (opt-out).

The deactivation has the consequence that no further data about the user is collected.

DISCLOSURE OF DATA

We will not disclose your personal information to third parties without informing you in advance and without obtaining your consent. Only in the following exceptional cases may we disclose your personal data to third parties without notifying you in advance:

To the extent that it is used to investigate the illegal use of our website or app, personal data may be disclosed to law enforcement authorities.

CHANGE OF THIS PRIVACY STATEMENT

We reserve the right to change this privacy policy. The current version of the privacy policy is always available at chaosspace.de/privacy.